Stumpers-L
A networking resource for reference questions that have people, in essence, stumped. Sponsored by the Graduate School of Library and Information Science at Dominican University, Stumpers-L was founded as an email-based resource where reference librarians can help each other find the answers to difficult questions, but anyone can join.
Free Library of Philadelphia (PA)
The Free Library of Philadelphia answers reference questions via an email form and live chat.
Answerland (OR)
Oregon's Live Information Service, email or chat live with a reference librarian.
Collaborative Live Reference Services
Listing of collaborative live reference services
Email Reference Sites
A list of library sites which have forms for submitting questions by email. Some have archives of previous questions and answers.
State Library of Tasmania
Form for submitting a reference enquiry to the State Reference Service in Tasmania.
Newton Gresham Library (TX)
Online reference services (email and chat) for students, faculty, and staff of Sam Houston State University, TX.
KANAnswer (KS)
This statewide virtual reference project serves Kansas residents and answers questions about Kansas for non-residents.
National Library Board of Singapore
Electronic reference source providing brief factual answers or pointers to more in-depth information.
Florida International University (FL)
Email or chat with a FIU Reference Librarian.
Kenton County Public Library (KY)
Information Station is an online live referencesite where real librarians answer your general reference questions.
Internet Public Library
Volunteer librarians answer general questions or provide starting places for research at the IPL Reference Center.
Kansas City Public Library (MO)
Email form for asking reference questions of Kansas City Public librarians.
Kentucky Virtual Library (KY)
Online form to submit questions to the librarians at the Kentucky Virtual Library.
Lappponica - Northern information search (SE)
Information on Lapland, North Calotte and Barents Euro-Arctic, sami people. Provided via email by libraries and museums in Lapland. In Finnish, English and Swedish.
Auburn University (AL)
Ask a Librarian email reference service for the faculty, staff and students of Auburn University.
Nashville Public Library (TN)
Nashville librarians provide reference services via phone or email. Also chat live with a librarian with video, audio, and co-browsing capabilities.
Library of Congress (DC)
An online reference service (via email) from the Library of Congress. Live chat available for certain subject areas.
National Library of Scotland
Global, web-based reference service from the National Library of Scotland.
New York State Library (NY)
Guidelines for users submitting reference questions to the New York State Library via email.
People's Network
Electronic reference library combining resources of the UK's public libraries. Ask questions and check the archives for previous answers. Find readers' groups and reading links.
Providence Public Library (RI)
Answers to brief, factual questions and assistance with search strategies via a web form.
Santa Monica Public Library (CA)
Librarians at Santa Monica Public will answer questions via email or fax.
Southwest Minnesota State University Library
During the academic year, reference librarians are willing to answer short reference questions by e-mail.
Seattle Public Library (WA)
Seattle Public Library's Quick Information Center offers phone, email and live chat reference service.
Tartu University Library, Estonia
Quick answers to brief questions about materials in the library's reference collection.
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